The file or folder has been shared with other people. Select the white or blue OneDrive cloud icon in the taskbar/menu bar to show the list of all files being synced or have recently synced. No user action required, unless you are needing the file or folder to sync, then contact your I.T. The file or folder has settings that prevent it from syncing. IF YOU SEE THIS ICON, PLEASE CONTACT YOUR I.T. The file or folder is always available, even when offline. The file or folder has been downloaded and is available, even when offline. No user action required, unless unable to connect to the Internet, then contact your I.T. The file or folder is only available online and the user must be connected to the Internet to open it. The following Status Icons are located when viewing SharePoint and OneDrive files from inside File Explorer. White Circle with Two Blue Circular Arrows IF YOU SEE THIS ICON, PLEASE CONTACT YOUR I.T. The status icons described on the previous page help you know if files are being stored on your computer or only in the cloud. To resume syncing, click the icon, select More, then select Resume Syncing or reach out to your I.T. The user’s files are not currently syncing. To sign in, the user can click the icon and follow the prompts or can reach out to your I.T. OneDrive setup is not complete or the user is not currently signed in. OneDrive is up to date and all file or folder changes have been synced. If the Cloud Icon is not visible, click the arrow to reveal hidden icons. The following Cloud Icons will be located in the system tray at the bottom right corner of the screen. What do the file explore icons mean for OneDrive (red X, red line, etc.) OneDrive Icons at bottom right corner of screen (system tray) What do icons next to the clock mean for OneDrive (SharePoint) When OneDrive or SharePoint is causing you problems, this article is a quick guide for understanding what OneDrive status icons mean.Īfter looking at these icons, if you need to troubleshoot OneDrive link to SharePoint, contact you I.T.
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